About
MadFun is about BIG toys and BIG fun!!
We are an established independent retailer who has built up good relationships with both our suppliers and customers over the years. Our good reputation is based upon excellent personal customer service, expert knowledge of our products and our commitment to offer the best products at the lowest prices.
Our product range is continually growing as we strive to bring you the latest and greatest big toys available in the UK. By trawling the various Trade Shows throughout the country we ensure that we bring you bags of fun bundled in a safe package. We will not be compromised on safety. All our products far exceed the appropriate safety standards which gives you that added peace of mind. In addition, they all come with long manufacturers guarantees ensuring you get value for money for years to come once you've made your purchase.
MadFun isn't just about providing consumers with big fun, we're also concerned with children's well-being in general. As such we donate a percentage of our profit to children's charities in the UK and we also encourage our customers to visit www.DontBuyIceCream.co.uk for information on international child sponsorship.
Thank you for your interest in MadFun and we look forward to helping you choose the right toy for your child's enjoyment.
Any item sold by MadFun will show a default delivery time of '3-5 Working Days' unless otherwise specified.
Delivery
For specific delivery surcharge areas please see the Delivery Information at the bottom of the page. Delivery timescales are shown on each individual product.
Any date or period for delivery shall be considered as indicative only, although it is our policy to try to fulfil all orders as quickly as possible. Some of our products can be delivered next day, others can take longer. Delivery information specific to individual products is shown at the bottom of each product page. We will pass on customer details to supplier for delivery. If any products are not available at the time of your order we will contact you immediately via e-mail, you will then have the option to wait for the products to come into stock or we will give you a full refund. MadFun, cannot be held responsible for delays in the delivery caused by the supplier, or any other third party. At no time will compensation be awarded should delivery take longer than anticipated due to unforeseen circumstances. Unless otherwise specified, all products must be signed for. The Customer must request any other delivery method at the time of the order, and goods will be shipped under Customer's responsibility as defined in above.
Any orders placed on Saturdays, Sundays or public holidays and orders received after 1pm on weekdays will be processed the next working day. The number of delivery days quoted are working days ie Monday to Friday. Weekend deliveries are sometimes available by prior arrangement but incur additional costs, please contact us for further information.
Delivery Surcharge Areas:
Channel Islands, Ireland, BT, G83-84, HS1-9, IM, IV, KA27-28, KW1-KW17, PA20-PA78, PH17-50, ZE1-3.
Shire Playhouse Delivery Surcharge Areas
Red Zone (Free delivery) All mainland areas except those detailed below.
Orange Zone (+£19.99) BA, BB, BL, BS, CH, CT, CW, DH, DL, FY, L, LA, M, OL, PR,
SO, SP, SR, TF, TS, WA & WN Postcodes
Blue Zone (+£29.99) BH, CA, CF, DT, HR, LD, NE, NP, SY, & TA Postcodes
Green Zone (+£49.99) DG, EH, EX, KA, LL, ML, PL, SA, TD, TQ & TR Postcodes
Purple Zone (+£59.99) AB, DD, FK, G , KY, PA1-19, & PH1-14, PH16, PH18-26
Postcodes
Yellow Zone (No Service) BT, GY, HS, IM, IV, JE, KW, PA20-80, PH15, PH17,
PH30-50 & ZE Postcodes
Terms & Conditions
Law
These terms and conditions are governed and shall be interpreted in accordance with UK Law. These Terms and Conditions are written in the English language and all notices and communications shall be in the English language. In the event that these Terms and Conditions are translated into another language, the English language text shall prevail.
Prices
All our prices are inclusive of delivery to most UK postcodes (for orders over £50) unless otherwise stated. There is a £4.95 charge for all orders below £50. We don't believe in hiding delivery costs only to add them later in the shopping cart. Obviously with such a vast array of products the delivery methods differ. As such we detail below what you should expect in terms of delivery. We do of course send a confirmation e-mail once the order has been processed and the delivery date scheduled. Please do enter your required delivery date during checkout and we will do our best to achieve it. If the item you are ordering is for a special occasion please let us know.
In respect of Trampolines and other large items, the carriers are contracted to deliver your item to the kerbside, it is entirely at the driver's discretion if he is willing to deliver any item further than the kerbside. For an additional charge we are able to upgrade all orders to a 2 man delivery service, please contact us to discuss any requirements you have in this respect.
Availability & Product Descriptions
All products on our website are subject to availability. If a product is unavailable we reserve the right to offer a substitute product of equivalent value, specification and price . In the event that a suitable alternative is not available, we will notify you as soon as possible and refund any payment made in respect of that item. Manufacturers periodically update their products and we reserve the right to supply these even if pictures and descriptions may vary from that listed on our website.
Liability
We promise that for any product you purchase from our website that we have the right to sell the product to you and that the product will be of satisfactory quality.
We also promise that any product we provide to you will be provided with reasonable skill and care. Subject to our delivery statements, we shall not be liable for any delay or inability to perform our obligations to you if such delay is due to any cause whatsoever beyond our reasonable control. We exclude all other express or implied terms, conditions warranties, representations or endorsements whatsoever with regard to any products (including without limitation the Products), our website or any information or product provided through the website. If we are liable to you for any reasons, our liability will be limited to the amount paid by you for the product concerned. This limit does not apply to any liability we may have for death or personal injury resulting from our negligence or for our fraudulent misrepresentation. The limitations and exclusions in this clause do not affect your non-excludable statutory rights and only apply to the extent permissible by applicable law.
Faulty Items
In the unlikely event that the product arrives damaged or faulty we request that you notify us by email with supporting photographic evidence of the damage or fault to garden4less at .
Shire Playhouse Delivery Surcharge Areas
Red Zone (Free delivery) All mainland areas except those detailed below.
Orange Zone (+£19.99) BA, BB, BL, BS, CH, CT, CW, DH, DL, FY, L, LA, M, OL, PR,
SO, SP, SR, TF, TS, WA & WN Postcodes
Blue Zone (+£29.99) BH, CA, CF, DT, HR, LD, NE, NP, SY, & TA Postcodes
Green Zone (+£49.99) DG, EH, EX, KA, LL, ML, PL, SA, TD, TQ & TR Postcodes
Purple Zone (+£59.99) AB, DD, FK, G , KY, PA1-19, & PH1-14, PH16, PH18-26
Postcodes
Yellow Zone (No Service) BT, GY, HS, IM, IV, JE, KW, PA20-80, PH15, PH17,
PH30-50 & ZE Postcodes
VAT
VAT is the UK standard 20%. All of our prices include VAT.
Our Vat Number is 106255932
Refunds & Returns
Cancellations & Returns
You have the right to cancel the contract within seven working days from the day after your goods have been received.
You must inform us in writing either via post, or, ideally the cancellation notice should be sent by e-mail to garden4less at merchant@garden4less.co.uk and must state your name, a description of the goods concerned and the order number of the cancelled contract. Attaching the Order Confirmation MadFun Ltd originally sent you will also assist MadFun Ltd in processing your cancellation and refund as quickly as possible. If this cancellation arrives before your goods are despatched you will receive a full refund. If however your goods have been despatched there will be a charge to cover the cost incurred by us to despatch them or £19.99, whichever is the higher.
You must take reasonable care of the goods and then return the goods to MadFun Ltd by registered post or similar as soon as it is practicable to do so. You are responsible for the cost of returning the goods to MadFun Ltd and the risk of damage to the goods in transit. We request that you return the goods with the original packaging. Self-assembly items cannot be returned if assembly is part or fully completed unless the item is faulty. Refunds will be processed within 30 Days.
