Greenhouse Sensation

About

A seed of an idea

Like most businesses, Greenhouse Sensation grew out of a seed of an idea and a dose of stubbornness. John was born into a farming family, but after completing a PhD in botany he decided to go it alone and use his horticultural and botanical knowledge to help more people to grow better plants at home.

John had heard people saying that they liked the idea of growing veg but they didn't do it because they thought the harvests weren't large enough to warrant the time, space and effort required. He set about designing a product to overcome these obstacles. The first product was the Vivigrow, which produces 3x bigger harvests than plants grown in pots or growbags.

Customers loved it and sent in photos of their huge harvests, he knew he was onto something.

A growing team

Thrilled with the feedback John recruited a team and we set about developing a heated propagator that would help gardeners to raise seeds and young plants more successfully. Retailers told us that no-one propagated from seed anymore, we pressed ahead anyway and the Vitopod propagator was born. The Vitopod propagator won several awards, attracted gushing reviews from customers and funded the development of the Quadgrow planter, which became an even bigger success thanks to customers telling their friends about the superb harvests and the benefit of not having to get a neighbour to water their plants during holidays. We've not looked back since and we now have a range of more than 100 products including the popular Click & Drip irrigation kit, gardening tools and wildlife products.

Our products are now used by some of the country's most famous gardeners including the editor of Kitchen Garden, The Telegraph's gardening columnist and the former Head Gardener at River Cottage, as well as by commercial growers such as Simpson's Seeds and Upton Cheyney Chilli Company.

What about the Gardening Angels?

Our Gardening Angels are the team members who are our experts in horticulture and plant science and they are charged with helping people to grow better plants. If you ask us a gardening or plant care question by email, phone or Facebook it will be one of our Gardening Angels who responds. They deliver talks to gardening clubs and trial our products to make sure they do what we want them to do. They also write tips, guides and blogs for the newsletter and our website.

They are very knowledgeable, they are also very nice and over the years have helped a huge number of people to grow really great plants, which is why we call them Gardening Angels, rather than something dull like 'horticulture experts'.

Any item sold by Greenhouse Sensation will show a default delivery time of '1-2 Working Days' unless otherwise specified.

Delivery

Light items: Delivery charge £2.95
Standard items: Delivery charge £4.95
*Standard delivery is for UK mainland only. Islands, Highlands, Ireland and Rest of the World are calculated and displayed when you add to your shopping basket.
Delivery to Islands, Highlands, Ireland and Rest of the World
For orders to Ireland or remote areas of Scotland please allow an extra working day. You will receive a confirmation of the delivery date on your email order confirmation.

Delivery to Europe can take up to 10 working days. You will receive a confirmation of the delivery date on your email order confirmation.

Terms & Conditions

We will refund or exchange any product, providing it's in a fully re-saleable condition if you notify us of your intention within 14 days.

Simply contact garden4less at merchant@garden4less.co.uk to notify us of your intention to return the goods within 14 days of delivery. You will then have 7 working days for the goods to be returned.

Cancellations

You can cancel your order before your order has been received by you. To cancel an order contact Garden4less at merchant@garden4less.co.uk with the subject line 'CANCEL ORDER'. If your order has not been dispatched we will refund your payment card in full within 7 working days of the cancellation email been received. We will email you a confirmation that your refund has been processed.

Guarantees

All of our products are guaranteed for 12months. If you have cause to use your guarantee please contact garden4less at merchant@garden4less.co.uk

VAT

VAT is the UK standard 20%. All of our prices include VAT.

Our Vat Number is GB920161664

Refunds & Returns

To return your goods follow these steps... 1: Notify us of your intention to return the goods by emailing garden4less at merchant@garden4less.co.uk within 14 working days of the goods being delivered. Add 'RETURNS' to the subject line of your email.

2: Return the goods so they are received by Greenhouse Sensation within 7 working days of notifying us of your intention to return the goods. Once we receive your goods we will refund your money in full (excluding carriage charges). This guarantee does not affect your statutory consumer rights.

In the case of faulty goods being delivered please contact us immediately by telephone or email. Faulty goods will be replaced by us and return postage costs incurred will be refunded. Or we can refund the full price paid including the delivery charge and we will arrange for the product to be collected at our cost.

Refunds are processed within 7 working days of the returned product(s) being received by Greenhouse Sensation.