Nutley's Kitchen Gardens
About
Nutley's Kitchen Gardens began in 2003 by grow-your-own enthusiast Jo Nutley, with only a shady suburban garden to play with and a mission to reduce her dependence on the supermarket for the family's food. Despite great successes and some spectacular failures, she quickly learned the satisfaction, pleasure and cost-effectiveness of producing your own food.
In this evangelical frame of mind, she began buying in some wholesale vegetable seeds to spread the word to others. Labelling them and packing them by hand, it was an immediate if laborious success - it seemed there were far more grow-your-owners out there than she had realised.
Since then Nutley's has grown rapidly, and evolved into a flourishing online shop and community dedicated especially for the kitchen gardener - both novice and old-hand. Nutley's has built up relationships with a wide range of Britain's best gardening and cookware suppliers, selecting only those items from their ranges which would suit the kitchen gardener, and working hard to get them at the best possible price.
This community of savvy kitchen gardeners has flourished too, and is kept up-to-date with free guides, discounts and money-saving tips via our regular Kitchen Garden newsletter.
Any item sold by Nutley's Kitchen Gardens will show a default delivery time of '1-3 Working Days' unless otherwise specified.
Delivery
Orders to the UK are free of charge as standard, with faster delivery options at the rates given below.
Small and lighter orders are sent by second-class Royal Mail. Heavier orders are sent by courier.
For faster deliveries, we have a 24-hour courier option which costs a flat-rate £5.95 in the UK. This service operates from Monday-Friday only, and orders must be placed before 12 noon.
For outside the UK, the flat-rate postage is £9.50. Some items are too big or too heavy to despatch outside the UK, and we reserve the right to cancel any order where this is the case.
When will my order arrive?
All orders are processed within 1 working day. Our working days are Monday to Friday.
Royal Mail second class takes 3-5 working days to arrive. Standard courier services take between 1-3 days to arrive.
Our 24-hour courier service is next-working-day delivery, Monday-Friday only.
Airmail to Europe takes around 5 days, and to the rest of the world around 7 days.
Couriers will leave a card if they have been unable to deliver. We use Parcelforce, who will take the package to the nearest post office for collection. You can also re-arrange delivery with them. If the parcel is not collected after 7 days, it will be returned to us and a charge may be made for re-delivery.
Royal Mail will also leave a card if delivery has been unsuccessful. You will need to take this card, along with some ID and proof of address, to your local post office for collection. If the parcel is returned to us, a charge may be made for re-delivery.
If your order is likely to be delayed for any reason, we will notify you by email. We will give you the option to:
a) substitute the item for something similar
b) cancel the order for an immediate refund, or
c) keep the order on hold until it can be despatched.
Terms & Conditions
If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Nutley's Kitchen Gardens relationship with you in relation to this website.
The term 'Nutley's Kitchen Gardens' or 'us' or 'we' refers to the owner of the website. The term 'you' refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
You may not create a link to this website from another website or document without Nutley's Kitchen Garden's prior written consent.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.
VAT
VAT is the UK standard 20%. All of our prices include VAT.
Our Vat Number is GB984602202
Refunds & Returns
We never quibble about returns. Please advise us within 14 days and return the item within 30 days, and we will refund in full. Unfortunately, we cannot pay your return postage costs unless the item is faulty or not as described, in which case we do not usually require the item to be returned at all. If the item is broken, it would be very helpful if you are able to send us a photograph of the damage.
Business Name:
Worthing
West Sussex
BN11 2JA