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Our Privacy Policy


Here at Garden4Less, ensuring the security of our customers' personal data is of the utmost importance to us. Aside from the essential data we collect from customers during the ordering process, we also collect data which allows us to email our customers from time to time with exciting news and offers.


Where Can I Sign Up to the Garden4Less mailing list?

  1. When you are placing an order
  2. When you are signing up for a product stock notification
  3. In the footer of the Garden4Less website.

What data do you take from me?

The only data we absolutely need from you is your email address - it would be somewhat challenging to send you promotional emails without it!


In addition to this, there are also optional fields which you can fill out should you wish. The information you provide within these optional fields will give us a better understanding of your likes and dislikes and will allow us to tailor our email communications to better suit your preferences.


Inclusion of your name is completely optional and is not required to receive promotional emails from us. If you sign up to our mailing list at the time of ordering, your name will be automatically included but can be removed at any point by updating your data preferences.


How Do You Keep My Data Safe?

We do not personally store your data when you sign up to our mailing list. We use a marketing campaign manager to get the best results and allow us to target our emails to your interests. The company we use is called MailChimp and you can read their privacy policy and terms.


Although we don't store the data ourselves, we still have the responsibility to make sure your data's transit to our mailing list is as secure as possible. To ensure your data is passed securely to MailChimp, we use encryption. This means that your personal data cannot be understood by any “data-sniffers" - it is sent across as a random set of letters and numbers that will mean very little to anybody. Garden4Less.co.uk uses a valid SSL certificate to serve the whole website over HTTPS (the S stands for secure), and it is this that encrypts the data.


Most Importantly - How Do You Use My Data?

Simple: we send you promotional emails and nothing else. We like to keep you updated about changes, new products and special offers!


Do You Share My Data

Absolutely not. You can rest assured that Garden4Less do not sell or otherwise provide our mailing list, or any associated data, to anyone - ever.


Can I Complain?

You can send any complaints directly to contact@garden4less.co.uk.


If you feel that you're receiving too many emails you have the option to unsubscribe or update your preferences. This option is on the bottom of every marketing email.


Use of Cookies

This website uses cookies to better the users experience while visiting the website. Please read Our Cookie Policy for more details


Contact & Communication

Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998.


This website and its owners use any information submitted to provide you with further information about the products/services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.


External Links

Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites)


Despite their best efforts the owners of this website cannot guarantee or verify the contents of any externally linked website. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.


Adverts and Sponsored Links

This website may contain sponsored links and adverts. These will typically be served through our advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve.


Clicking on any such adverts will send you to the advertisers website through a referral program which may use cookies and will track the number of referrals sent from this website. This may include the use of cookies which may in turn be saved on your computers hard drive. Users should therefore note they click on sponsored external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.


Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.


Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.


This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.


Shortened Links In Social Media

This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls [web addresses] (this is an example: https://bit.ly/2rJ954Q).


Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.


Hotjar

We use Hotjar in order to better understand our users' needs and to optimise this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don't like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users' behaviour and their devices (in particular device's IP address (captured and stored only in anonymised form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymised user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar's privacy policy by clicking on this link.

You can opt-out to the creation of a user profile, Hotjar's storing of data about your usage of our site and Hotjar's use of tracking cookies on other websites by following this opt-out link.